Sometimes we all just need a little bit of support when it comes to our websites, we might be able to complete 90% of the tasks on your lists but you might want some website support and website help for the last 10%
If your website is growing and your looking for monthly website support, this is something that I provide assistance with, we set aside a few hours a month dedicated to your website that can include updates, new features, updated website content, assisting with blogs or even product management.
Each monthly support is different and the benefit of Monthly website support is having a dedicated expert in your corner.
For more of a technical support assistance if you have certain capabilities but missing out on specific technical support skills, here is where a managed web service could come in handy.
This service would include either monthly or quarterly depending on the need which provides anything from server monitoring and Database management all the way to Security and performance optimisation.
With a managed Web Service agreement you will also get Urgent Technical Support for any downtime, errors or issues that can come out of the blue.
No matter what help you need or support, If it is a request that I can help with, we can get this sorted as quickly as possible. Each Support and help can be anything from one-off to an on-going arrangement, but either way once we have worked together once, I am confident we will be working again.
Sometimes there is the odd occasion when you just need a little bit of help and your mind is stumped, in this case if your support request or website help takes less than 10 minutes then there will be NO CHARGE for this service.
Coventry Clicks also provides a support blog for all common requests so that it helps visitors to find solutions to the common problems I have, this website support blog started in 2024 and is continuously growing.
This only applies to first time customers.
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If you have an urgent support request, please place Urgent in the message for the form, or give me a call and leave a voicemail.
I am excited to be able to provide your business or venture with the website support or website help that you require. I am also proud to say that if the task takes less than 10 minutes then there will be no charge (all we ask is for a great review).
If you are unsure if Coventry Clicks will be able to provide the support you need, why not get in touch and the worst case is I can provide you with website help or point you in the right direction.
